Everyday water filtration · Not for drinking watersupport@yushubao.com

YUSHUBAO Support / FAQ

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Everyday care.

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Category 01

General filtration

The YUSHUBAO approach, intended use and choosing a filter.

01Why is the cartridge housing transparent?

At YUSHUBAO, we want you to see what goes inside the cartridge. Transparent housings and viewing windows make the filter media visible, bringing our focus on real materials into the product itself.

HC10C, HH90C and FS80C use silver printed sleeves with clear viewing windows. FF20C has a transparent adhesive label with a white logo, leaving the media visible through the housing.

The window is there to make the core visible; follow the stated replacement interval and capacity for maintenance.

02What do YUSHUBAO filters help reduce?

YUSHUBAO cartridges are designed to help reduce:

  • Free chlorine
  • Combined chlorine
  • Iron oxide (rust)
  • Dirt, sediment and odors

The faucet cartridge also uses KDF55, calcium sulfite and scale-control balls, with media intended to help reduce heavy-metal content and scale buildup.

03Why does YUSHUBAO focus on filter media?

The YUSHUBAO approach starts with the materials inside the cartridge and clear information about how to use it. We use transparent housings so that the media are visible, and explain the matching models, replacement schedule and flushing steps.

Real Filter Media, Transparent Quality. No Layer Tricks, Just Pure Results.

04Are these drinking-water filters?

No. YUSHUBAO filters are designed for everyday household water use, including handwashing, face washing, brushing teeth, showering, and rinsing fruits and vegetables. They are not intended for drinking-water filtration.

05Which YUSHUBAO filter should I choose?

YUSHUBAO HC101 adds an inline filter to an existing compatible shower setup. HH901 is a handheld shower head with a cartridge in the handle. FS801 is a fixed shower head with an integrated cartridge. FF201 and FF202 are faucet filter extenders.

Explore the four product families ↗

06Can YUSHUBAO help me check compatibility?

Contact YUSHUBAO by emailing support@yushubao.com with the product model, your shower or faucet thread measurements and a clear connection photo. Include the adapter or hose details if you have them.

Category 02

Universal shower filter · HC101

Fit and installation for your existing shower setup.

07Will the HC101 fit my shower?

YUSHUBAO HC101 uses standard 1/2-inch NPT connections. It can fit between a compatible shower arm and shower head, or before a matching handheld hose. Check the thread type and available space before installation.

Category 03

Fixed shower head · FS801

Spray settings and everyday use.

08How do I select an FS801 spray mode?

The YUSHUBAO FS801 has eight settings: Spray, Rain, Blossom, Rain + Massage, Rain + Spray, Massage + Spray, Massage and Pause. Move the selector on the shower face until it clicks into your chosen setting. Pause reduces the flow; it does not shut the water off.

See the YUSHUBAO FS801 illustrated guide ↗

09Does Pause shut off the water?

No. On the YUSHUBAO FS801 and HH901 shower heads, Pause reduces the flow without shutting it off completely. Turn off the water at the faucet or mixer after use.

Category 04

Handheld shower head · HH901

What is included and how to troubleshoot low flow.

10What comes with the HH901?

The standard set includes the YUSHUBAO HH901 handheld shower head, a 59-inch metal hose (approx. 1.5 m), bracket holder and two rubber washers. The hose and bracket are included.

11Why is my HH901 water flow low?

For your YUSHUBAO HH901, check the hose for twists or kinks and straighten it. Check the connection and washers against the illustrated guide. If the problem continues, contact support with the model and installation details.

Category 05

Faucet filters · FF201 / FF202

Model differences, faucet fit, supplied fittings and replacement packs.

12Will FF201 or FF202 fit my faucet?

Before fitting a YUSHUBAO FF201 or FF202, check the faucet thread and supplied adapter: the guides cover 20–22 mm male threads and 24 mm female threads, plus pull-out faucet installation with the matching M22–M20 adapter. If no adapter fits, contact support with measurements and a photo.

13How do FF201 and FF202 differ?

YUSHUBAO FF201 is a compact 720° swivel design. FF202 has three adjustable joints, each rotating 360°, for 1080° combined adjustment. Both offer an aerated stream and spray, and use FF20C cartridges.

View FF201 · View FF202

14What comes with a faucet filter?

Each YUSHUBAO FF201 or FF202 includes one cartridge, installation wrench, adapter hex key, four adapters, washers and sealing tape. Select the matching adapter for your faucet.

15Does the FF20C pack include two cartridges?

Yes. Each YUSHUBAO FF20C replacement pack contains two cartridges. The specified 60 ± 5 g is the weight of one cartridge.

Category 06

Cartridges, care & support

Replacement schedules, flushing, installation guides and service.

16Which cartridge fits my YUSHUBAO filter?

Match your YUSHUBAO filter model to its replacement cartridge:

C stands for Cartridge.

17When should I replace my cartridge?

Replace your YUSHUBAO cartridge every 3–4 months or when the stated model capacity is reached, whichever comes first. Water quality and usage may require earlier replacement.

  • HC101 / HC10C: 12,000 US gallons (approx. 45,400 L)
  • FS801 / FS80C: 8,000 US gallons (approx. 30,300 L)
  • HH901 / HH90C and FF201, FF202 / FF20C: 6,000 US gallons (approx. 22,700 L)
18How do I flush a new cartridge?

After fitting and reassembling your YUSHUBAO filter, flush it for one minute. For HC101, HH901 and FS801, use warm water at 40–50°C (104–122°F). For FF201 and FF202, use 40–60°C (104–140°F). Adjust the water to a comfortable temperature before use.

19How do I replace my cartridge?

Before replacing your YUSHUBAO cartridge, turn off the water, open the housing as shown for your model, remove the old cartridge and install the correct replacement. Reassemble, check for leaks and flush before use.

HC101 steps · HH901 steps · FS801 steps · FF201 steps · FF202 steps

20Can I insert the cartridge either way?

YUSHUBAO HC10C, HH90C and FS80C can be inserted with either end first, as shown in their instructions. For FF20C, follow the installation direction shown for FF201 or FF202.

21What if my filter connection leaks?

For a leak at your YUSHUBAO filter connection, turn off the water, check the correct washer is seated and inspect it for wear. Refit the connection following the model-specific guide and avoid overtightening. Use the supplied spare washer or sealing tape only as directed for that connection.

22Where are the YUSHUBAO installation guides?

Illustrated instructions are included directly on each YUSHUBAO product page. Use the guide links below to see the installation, cartridge replacement and care steps for your exact model.

23How do I contact YUSHUBAO for service?

For YUSHUBAO warranty and service inquiries, keep your purchase receipt and supplied warranty card. Email support@yushubao.com with the model, purchase date, fault description and photographs. Warranty and service terms depend on the original purchase and its supplied documentation.

Guides for
your exact model.

Read every step here, with original instruction illustrations.

Service & warranty.

Keep the supplied warranty card and your purchase receipt or dealer invoice.
Contact support@yushubao.com with the model, purchase date, problem description and photographs.

Details to keep for a service request

Product name and model; purchase date; fault description; service result and service technician’s signature where applicable.

Manufacturer: YUSHUBAO TECHNOLOGY CO., Ltd. Made in China.
Suite 1005, Building 2, Hejianyungu, No. 8 Xinwang Road, Xinsheng, Longgang, Shenzhen, China 518100.
support@yushubao.com · (+86) 177 275 664 06

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